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Patient Information

We are pleased that you and your physician have selected us to provide your medical care.

All of our employees are committed to Service Excellence and driven to provide you with high quality and compassionate care and to make your stay a comfortable one. If you have any questions or concerns, please do not hesitate to ask your physician or nurse, or contact our case manager, who is here to act as your advocate, at 775-356-4005.

Before your surgery

Everything you need to know before your surgery is available in our 16-page surgery brochure. You may view or download a PDF file of this easy-to-read 16-page booklet, Your Surgery at Northern Nevada Medical Center here. If you would prefer to have the brochure mailed to you, please send a request with your mailing information via our secure feedback form.

Your hospital team
Medical staff, nursing staff, pastoral services, dietitians, social workers, housekeepers and volunteers

Your private room
Your hospital bed, room temperature, calling your nurse, during the night, television, telephones, leaving the unit

Your safety
Smoke-free environment, fire drills, medications, valuables or lost items, cellular phones

Food and nutrition
Dietary services, cafeteria, vending machines

Your insurance

Special services
Patient liaison and problem resolution, patient education, notary public, mail and flowers, newspapers, library cart, for the hearing-impaired, interpreters, support groups

Family and friends
Visiting hours, visiting regulations, condition reports, gifts for patients, flowers, parking, waiting areas, out-of-town visitors, meditation room and transportation

Going home
Checking out and discharge

Billing
Patient Accounting Department, accepted health plans

Clinical services

REGIE

REGIE is available to patients and physician offices with Internet access. You can use REGIE to send Pre-Registration information to the hospital for any patient with a scheduled appointment for an inpatient admission, outpatient surgery, or a diagnostic test. If you need to schedule an appointment for a test, please call the Hospital's Admissions Department at 775-356-4961. You may also use REGIE to request Pre-Registration for unscheduled routine outpatient radiology test.

Click here to register today!

Advance Directive

Make your wishes known to your family in case of an incapacitating accident or illness; click here for your copy of a Nevada advance directive.

Visit the A merican Hospital Association's Put it in Writing Web site for additional resources.

Patient Bill of Rights

We want you to have the best possible care as prescribed or recommended by those treating you. We also want you to know your rights as a patient as well as your obligations to yourself, your physician, and the hospital.

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Note: The information on this Web site is provided as general health guidelines and may not be applicable to your particular health condition. Your individual health status and any required medical treatments can only be properly addressed by a professional healthcare provider of your choice. Remember: There is no adequate substitution for a personal consultation with your physician. Neither Northern Nevada Medical Center, or any of their affiliates, nor any contributors shall have any liability for the content or any errors or omissions in the information provided by this Web site.

The information, content and artwork provided by this Web site is intended for non-commercial use by the reader. The reader is permitted to make one copy of the information displayed for his/her own non-commercial use. The making of additional copies is prohibited.