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About the Hospital

A Tradition of Quality When it comes to choosing a hospital, one thing is clear: quality and convenience count. Our tradition of providing quality healthcare in a comfortable, accessible environment means peace of mind for the thousands of patients served by Northern Nevada Medical Center each year.
Northern Nevada Medical Center provides physicians and patients with the latest in technological innovations for diagnosis and treatment of even the most acute clinical conditions.
Northern Nevada Medical Center is owned and operated by a subsidiary of Universal Health Services, Inc., a King of Prussia, PA-based company, one of the largest healthcare management companies in the nation. The hospital is accredited by The Joint Commission (TJC) and licensed by the state of Nevada.
Mission, Values and Vision
Our MissionOur Mission is to provide excellence in clinical care that our patients will recommend to their families and friends, physicians prefer for their patients, purchasers select for their clients, and our employees can be proud of. Our VisionOur Vision is to be recognized as the provider of choice for healthcare services in our community where we are trusted by our patients, families, and physicians to provide a safe, caring, and compassionate experience. Our ValuesCompassion: We treat everyone with kindness and warmth because we genuinely care about every patient, employee and physician like they are family.
Empathy: We put ourselves in our patient’s shoes and deliver clinical care with a personalized touch.
Teamwork: We foster a caring and friendly work environment to bring the best possible outcomes in our patient’s lives.
Quality: We strive to provide excellence in clinical care.
Ethics: We conduct our business with the highest ethical and moral standards.
Respect: We promise to honor the dignity, individuality and rights of everyone.
Service Excellence: We provide personalized and professional service that exceeds the expectations of those we serve.
Innovation: We continually invest in technology and process improvements to develop new and better ways of delivering clinical care.
Principles
We are committed to providing healthcare services that patients recommend to families and friends, physicians prefer for their patients, purchasers select for their clients, employees are proud of and investors seek for long-term results. We will realize this vision through our commitment to the following principles:
Service excellence—We will provide timely, professional, effective and efficient service to all of our customer groups. Continuous improvement in measurable ways—We will identify the key needs of our customers, assess how well we meet those needs, continuously improve our services, and measure our progress. Employee development—We understand that the professionalism and drive of our people are the most important factors in the quality of the service we provide. We will hire talented people, increase their skills through training and experience, and provide opportunities for personal and professional growth within the company. Ethical and fair treatment of all—We are committed to forming relationships of fairness and trust with our patients, purchasers of our services, and our employees. We will conduct our business according to the highest ethical standards. Teamwork—We will work together to provide ever-improving customer service. This team approach to our work will supersede traditional departmental organization and create a true customer focus. People at all levels of the organization will participate in decision-making and process improvement. Compassion—We will never lose sight of the fact that we provide care and comfort to people in need. The patients and families that rely upon us are fellow human beings and they will receive respectful and dignified treatment from all of our people at all times. Innovation in service delivery—We will invest in the development of new and better ways of delivering our services. Education and research—We will pursue continuous improvement in knowledge and the understanding of the scientific basis for disease, disease prevention and health promotion in the communities we serve.
Service Excellence
Staff Committed to Service Excellence Northern Nevada Medical Center is dedicated to customer service with ongoing Service Excellence training and programs. More than 500 physicians are affiliated with Northern Nevada Medical Center. Our nursing staff draws upon years of clinical experience to ensure quality care and is also associated with several area nursing programs. Facilities 108-bed acute care hospital located on 23 hillside acres at 2375 E. Prater Way in Sparks Northern Nevada Medical Group
- Spanish Springs
5070 Ion Drive, Suite 200 - Vista Medical Terrace
2375 E Prater Way, Suite 111 Learn more...
Hospital Leadership
Mark W. Crawford Chief Executive Officer Matt Cova Chief Financial Officer Tiffany Meert Chief Operating Officer Carla Adams, RN, MSN Chief Nursing Officer
Board of Governors
Michonne Ascuaga Andrew Cameron, MD Mark W. Crawford Ronald Hicks, MD Robert Larkin Mayor Geno Martini Joe Mayer Lynda Molloy, MD
Karla Perez, Regional VP
Randall Pierce, MD, Board Chair Judge Larma Volk Jeffrey Webster, MD
2012 Medical Staff Officers
Chief of Staff Lynda Molloy, MD
Immediate Past Chief of Staff Ronald Hicks, MD
Vice Chief of Staff Lisa Nelson, DO Secretary James Sullivan, DO Chair – Anesthesiology Jeff Chen, MD
Chair – Emergency Medicine Lisa Nelson, DO
Chair – Family Practice Andrew Swanson, DO
Chair – Medicine Robert Dalrymple, MD
Chair – Surgery James Olson, MD
Chair – Ethics Martin Gutride, Ph.D., Chair James Sullivan, DO, Co-Chair Lisa Nelson, DO, Co-Chair Chair – Patient Safety Carla Adams,RN
Members at Large Lisa Akers-Hudson, MD Todd Inman, MD Thomas DaVee, MD
Note: The information on this Web site is provided as general health guidelines and may not be applicable to your particular health condition. Your individual health status and any required medical treatments can only be properly addressed by a professional healthcare provider of your choice. Remember: There is no adequate substitution for a personal consultation with your physician. Neither Northern Nevada Medical Center, or any of their affiliates, nor any contributors shall have any liability for the content or any errors or omissions in the information provided by this Web site.
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